Mark
This is a horrible app and I don't recommend wasting your time on it. The map doesn't work properly and the button to select where I live is grayed out. I've tried on my phone, my tablet, and my wife's phone. Every time I enter my credit card details, it comes back as 'transaction failed'. I've tried multiple CCs, all of which work fine on other apps like Talabat. I tried submitting a help request, but customer service never responds.
15 people found this review helpful
just clean
October 25, 2021
Hi Mark, I apologize for the inconvenience you faced. Please write us to on customercare@justclean.com and we'll look into the issue right away.
Hussain Jassim
Saw the bad reviews, and I thought to myself how bad it can be. My first order using the new customr promo code successful order charged my card, and the second day order got canceled without any notice without any trace in the app, not even an email to apologize about the cancelation no nothing, contacted the customer service and told them I couldn't find my booking their response was : you have chose to cancel the booking (this app is one of those scamming apps to sell ur info to scammers)
14 people found this review helpful
Mahmoud Abu Zeid
Just Clean app's recent claim of an outstanding payment from May, despite my cash payment, epitomizes its flaws. Lacking essential features like receipts and confirmation messages, it relies on users' memory for transactions seven months past. The absence of safeguards and poor customer service, marked by untimely calls, is disconcerting. Despite settling the alleged outstanding amount online, the persistent issue led me to uninstall the app. I strongly discourage using Just Clean
15 people found this review helpful